INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from www.upartsocks.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it, or credit your account. You are eligible for a REFUND, CREDIT/GIFT CARD, or EXCHANGE which are subject to the below terms:

If the product will be refunded, returned, or exchanged there will be charge on Shipping Fee of $Customer pays shipping fee, which would be applied through a total reduced refund or credit.

Products that are bought from the Physical Stores can’t be returned. All Items are eligible for return and would be processed if conditions are met.

You are always required to ship back the items by following the shipping instruction:

Thank you for shopping with Up-Art Socks. If you are not satisfied with your purchase, you have 14 days from the date you received the merchandise. To be eligible for a return, an item must be unused and in the same condition that you received it. Your return needs to include the original packing slip to be accepted. Please return all items to: Up-Art Socks LLC 1984 Howell Mill rd unit 20368 Atlanta, Ga 30327

REFUND POLICY

In order to be eligible for a refund, you have to return the goods within 14 days of your purchase. If the product is damaged in any way, or you have initiated the return after 14 days have passed, you will not be eligible for a refund.

• Product must be returned in its original packaging
• Product wasn’t used or damaged
• Product must include original tags (if applicable)

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.

CREDIT POLICY

You are given 30 days to ask for the credit from the date of purchase. Customers are entitled to ask for STORE-CREDIT in exchange to the product

In order for the product to be eligible for Credit make sure that these following conditions are met:

• Product must be returned in its original packaging
• Product wasn’t used or damaged
• Product must include original tags (if applicable)

Product that are on sale or discounted is eligible for Credit

We offer 100% return to refund that are processed through Credit and has No Expiry Period. Credits can be used to pay for shipping fees.

EXCHANGE POLICY

Product can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 30 days. Exchanges exceeding 30 days will not be processed.

In order to be eligible for exchanges make sure that these following conditions are met:

• Product must be returned in its original packaging

You are required to ship back the product for the item to be inspected and replaced.

You exchanged product will be processed Once items are received and conditions confirmed.

You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met.

Unfortunately, product that were marked as a gift when purchased is not allowed to be Returned or Exchanged.

Unfortunately, product that were marked as a Bundled when purchased is not allowed to be Returned or Exchanged.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: return@upartsocks.com

Contact Form URL: www.upartsocks.com/login

You will be updated for their Return Status through their EMAIL and SMS provided that all contact information is recorded to us.

Generated by ReturnGO policy tool